Medical Office Assistant

Company Name:
MEDcare Urgent Care
Position Type:
Medical Office Assistant (Charleston, Columbia and Anderson locations)
Roles and Responsibilities
This critical position offers the first impression of our brand to our patients and is a front line customer service representative.
Roles and responsibilities include:
o Reception and Greeting
o Patient registration and computer documentation
o Verification of insurance and payment collections
o Secure required authorizations and coordinate specialist referral appointments
o Collection of patient balances and payments
o Variety of administrative duties to include communicating via typing, scanning, faxing, email, and telephone
o Experience working with insurance in a medical office is required
o Exceptional Customer Service Skills and ability to manage conflict to a positive resolve
o Ability to identify challenges and create solutions for a myriad of day-to-day obstacles
o Ability to multi-task and thrive in a fast-paced environment
o Strong attention to detail in written and oral communications
o Excel in a team-focused environment
o Successful candidates are able to smile through at twelve-hour workshift
Education and Experience
o High School Diploma or Equivalent required
o Knowledge of EMR not required but a plus.
o Fluency with the Spanish language viewed favorably.
Pay commensurate with experience. MEDcare offers competitive compensation and attractive benefits.

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