Virtual Customer Service Representative Community, Social Services & Nonprofit - Anderson, SC at Geebo

Virtual Customer Service Representative

Anderson Auto Acceptance Anderson Auto Acceptance Anderson, SC Anderson, SC Full-time Full-time Estimated:
$27.
9K - $35.
4K a year Estimated:
$27.
9K - $35.
4K a year 18 hours ago 18 hours ago 18 hours ago About us We are professional, agile and our goal is to PROVIDE GREAT CUSTOMER SERVICE and help our customers achieve great credit scores by paying on thier accounts ontime.
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Our work environment includes:
Modern office setting Food provided Growth opportunities We are currently seeking a candidate for a full-time permanent position in a fast paced environment.
Candidate must be a self-starter, who is professional, ethical, hard-working, goal oriented and a team player.
Candidate hired for this position will be in contact with current and delinquent accounts so collections experience and customer service skills are a must.
Duties:
- Conduct outbound calls to customers to provide assistance and support - Listen to customer inquiries and concerns and provide appropriate solutions - Analyze customer needs and recommend products or services that best meet their requirements - Maintain accurate records of customer interactions and transactions - Collaborate with team members to ensure excellent customer service is provided - Stay updated on product knowledge and company policies to effectively address customer inquiries
Qualifications:
- Excellent verbal and written communication skills - Strong problem-solving abilities - Ability to handle difficult or irate customers with professionalism and empathy - Proficient in using computer systems and software applications - Previous customer service experience is preferred but not required - High school diploma or equivalent Note:
This job description is intended to provide a general overview of the position.
Duties, responsibilities, and qualifications may be subject to change based on the needs of the company.
Job Type:
Full-time
Benefits:
Dental insurance Health insurance On-the-job training Paid time off Vision insurance Shift:
Day shift Morning shift Work setting:
In-person Office Ability to commute/relocate:
Anderson, SC 29624:
Reliably commute or planning to relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.

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